Privacy Statement
Last updated: 20 September 2026
Solworth B.V. ("we", "us"), Keizersgracht 555, 1017 DR Amsterdam (KvK 42132897), is the controller of your personal data and is committed to handling your personal data with the same care we apply to everything else. This statement explains what data we collect through solworth.com, why, and what your rights are.
1. What data we collect, and why
Contact form and e-mail When you contact us, we process your name, e-mail address, and anything you include in your message (such as details about your property). Purpose: responding to your enquiry and following up on it. Legal basis: our legitimate interest in responding to you, and pre-contractual steps at your request. Retention: up to 12 months after our last contact, unless you become a client (client files are then retained under our client privacy terms). Introduction calls (scheduling) If you book an introduction via our scheduling tool, we process your name, e-mail address, chosen time and time zone. Purpose: arranging and holding the call. Legal basis: pre-contractual steps at your request. Retention: 12 months after the call, unless a client relationship follows. Website analytics We use analytics to understand how our website is used (pages visited, approximate location, device type). Where possible, this data is collected in privacy-friendly, aggregated form. Analytics cookies are only placed with your consent via the cookie banner. Legal basis: consent. We do not sell personal data, use it for automated decision-making, or share it with advertisers.
2. Who we share data with
We use a small number of carefully selected service providers ("processors") to run our website and communication: Website hosting and forms: Squarespace E-mail and documents: Google Workspace Scheduling: Squarespace Scheduling (Acuity Scheduling) E-mail updates: Squarespace Email Campaigns Analytics: Squarespace Analytics We have data processing agreements in place with our providers. Some providers process data outside the European Economic Area (notably in the United States); in those cases, transfers are safeguarded by the EU–US Data Privacy Framework or EU Standard Contractual Clauses. We do not share your data with other third parties unless required by law.
3. Cookies
Our website uses functional cookies (necessary for the site to work) and, only with your consent, analytics cookies. You can adjust your preferences at any time via the cookie settings on our website. We do not use advertising or tracking cookies.
4. Your rights
Under the GDPR (AVG), you have the right to: access the personal data we hold about you; have incorrect data corrected; have your data deleted; restrict or object to processing; receive your data in a portable format; withdraw consent at any time (without affecting prior processing). To exercise any of these rights, e-mail hello@solworth.com. We respond within one month. We may ask you to verify your identity before acting on a request. If you believe we have not handled your data correctly, we would appreciate the chance to resolve it with you first — and you always have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl).
5. Security
We protect personal data with appropriate technical and organisational measures, including encrypted connections (TLS), two-factor authentication on our systems, and access limited to those who need it.
6. Changes to this statement
We may update this statement from time to time, for example when our services or providers change. The current version is always available on this page, with the date of the last update at the top.